Frequently Asked Question

MimeCast CyberGraph
最后更新 2 年前


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Helping you recognize suspicious emails
  New email security to help you identify dangerous emails
To protect our organisation and help you identity potentially dangerous emails, we have installed new security called Mimecast CyberGraph. When an email seems suspicious, CyberGraph will add a banner to it.
  • The colour of the banner will indicate how suspicious the email is
  • Information contained in it will help you decide whether the email really is dangerous
Examples of banners you might see

CyberGraph Banner Examples

Mimecast CyberGraph uses artificial intelligence to continuously learn about the types of emails we receive and from who, so over time, you will see fewer banners applied.
  Reporting an email as safe, spam or dangerous
Please help protect yourself, your colleagues, and the business by clicking the banner to report the email as safe, spam or dangerous. After clicking you will see a banner like this:

CyberGraph Message Example
  • Report it as safe and no future emails from that sender to you will have a banner added
  • Report it as dangerous and any similar emails sent to your colleagues will have a banner added to indicate that someone has reported it, and it is likely to be dangerous
  • Report it as spam if it is unsolicited but not dangerous
Login is required just once each month

The first time you click "Report or Mark Safe", you will be prompted to login using your main work email address.

You will then receive an email from noreply@messagecontrol.com. Click "MAGIC LOGIN" to complete the process.

CyberGraph Magic Login Example

Please note, if you use multiple devices to access your email, you will need to login on each device. For security reasons, every thirty days you will be prompted to login again.
  Thank you for making our organisation safer together.

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